MSP Tech Talk: 7 Steps to Successfully Move to Microsoft Phone System in Office 365

Matt Landis

Moving a real time workload like a Phone System to the cloud has special considerations that a generalist IT person may not be considering.

In the webinar we will be reviewing common “gotchas” that our team has noticed from our real life experience helping customers move their PBX’s to Office 365.

Microsoft has a “Skype for Business Operations Framework” to guide the process of implementing Skype for Business and you could view this a the real- life, distilled version of Skype for Business Operations Framework for small to medium sized businesses.

This session will be practical, and point to answers to common questions like:

Is my network even roughly good enough to support voice?
How do I avoid a total catastrophe on go live day because of phone number porting failures?
How do I route phone calls to users with auto attendants, call queues or a receptionist?
And more.