Four Dimension of Service Management – Chapter 3 – Model 2 – Partners and Suppliers –

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ITIL Certification Course Overview
This ITIL foundation course provides you with a firm understanding of the ITIL 4 framework, core concepts and terminologies of ITIL service lifecycle. By the end of this ITIL certification, you will understand how ITIL evolved to adopt modern technologies and operational processes as well as the necessary concepts in a service management framework.